Need help at Heathrow? Pickup Points →
Guide for US Visitors · New York & California Arrivals

Flying from the US to Heathrow? Plan Your London Pickup

Arrange your private car to your London hotel or address before you leave the United States.

Jupiter Cars provides pre-booked private transfers from Heathrow Airport. Once you land, your booking confirmation tells you exactly where to meet your driver.

First, Check Your London Arrival Date

Many flights from the US (such as JFK, EWR, LAX, SFO, ORD) travel overnight across the Atlantic. You will leave the United States on one calendar day and arrive at London Heathrow the following morning.

Golden Booking Rule for US Visitors: When booking your car, use the date and local UK time your flight is scheduled to arrive at Heathrow, as printed on your airline itinerary. Do not enter the date you depart from the US unless your flight is a rare daytime service arriving same-day.

Have These Ready When You Book

  • ✓ Flight number and scheduled Heathrow arrival date/time
  • ✓ Your arrival terminal (Terminals 2, 3, 4, or 5)
  • ✓ Complete London hotel name, street address and UK postcode
  • ✓ Number of adults and children travelling
  • ✓ Exact count of large checked suitcases and carry-on bags

Allow Time After Landing

We track flights automatically for delays or early touchdowns. Your driver collection is scheduled for 60 minutes after the flight actually lands.

This hour gives you ample time to clear UK Border Force passport control (e-Gates for US biometric passports), collect your luggage, and make your way to the designated pickup point.

Know Where to Go at Heathrow

Terminal 2 Level −1, App Pickup Area
Terminal 3 Terminal Car Park, Level 1, Zones 1–4
Terminal 4 Follow confirmation: Park & Ride (Zone A) or Priority Pick-Up (Level 1)
Terminal 5 Terminal Car Park, Level 1, Row R
US Luggage vs UK Vehicle Sizes: US travelers frequently travel with large 28–32 inch suitcases. Saloons (sedans) fit only 1 large suitcase. For 4 passengers with 4 large suitcases, you must choose XL Plus rather than standard XL.

Before You Fly Checklist

  • • Check London arrival date, flight number & terminal
  • • Check UK entry requirements (valid passport / ETA if applicable)
  • • Save booking confirmation & pickup location offline / screenshot
  • • Add +44 20 7266 5555 to WhatsApp
  • • Booked vehicle for all people AND all suitcases

After You Land Checklist

  • • Connect to Heathrow Free Wi-Fi if no UK mobile roaming
  • • Collect luggage from baggage carousel
  • • Text us if passport control or bags take longer than 60 mins
  • • Proceed to the assigned terminal pickup point in confirmation
  • • Check vehicle registration before entering the car

Frequently Asked Questions by US Travelers

Book for Tuesday. Your car must be reserved for the date and local UK time your flight is scheduled to touch down at London Heathrow according to your airline ticket or itinerary.
Yes. Online payments are processed securely through Stripe. Major US credit and debit cards (Visa, MasterCard, American Express) are accepted. Your credit card issuer converts the GBP amount into USD at current bank rates without hidden platform fees.
Save a screenshot of your booking confirmation and pickup point before leaving the US. Once you land at Heathrow, connect immediately to the airport's official free high-speed Wi-Fi across all terminals. You can use WhatsApp to message our dispatch team at +44 20 7266 5555.
Standard collections are at the designated terminal pickup point in the short-stay car park building. If you prefer your driver to meet you right inside the arrivals hall holding an iPad or printed name board, you can request an inside meet-and-greet service during booking or via WhatsApp.
Transatlantic flights often ride high jet streams and can arrive up to an hour ahead of schedule, or experience delays leaving US hubs. We track your flight live from takeoff to touchdown. Your driver staging time is calculated based on the actual touchdown time, so you are covered either way.

Book Your Transfer Before Taking Off

Step off your transatlantic flight straight into your private car to London with all-inclusive pricing and flight tracking.